FREE Consumer Advice

This site contains impartial free information.

The content on Consumer Friend is written by expert contributors, but is not designed to be a replacement for professional advice and is intended only for guidance. Only the courts can give an authoritative interpretation of the law.

If you are in any doubt about your legal responsibilities with regard to the topics on this site and would like more guidance, start by getting in touch with your local trading standards service; you can find their contact details by using the search tool on the Chartered Trading Standards Institute website.

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