Goods
Trained in Two
Protection when buying - Use a Credit Card
Extra protections when buying goods, services and digital content.
Your rights when buying digital content
Every time we buy something we are making a legal contract. What are your rights?
Do you know your rights when buying goods?
Every time we buy something, we are making a legal contract. What are your rights?
Do you know your rights when buying online?
Every time we buy something we are making a legal contract. What are your rights?
Unsafe products (goods)
Just because it’s on sale and you can buy it, it doesn’t mean it’s safe.
Buying unsafe electrical goods can have serious consequences. This guide shows you what to check when buying them.
Electrical goods safety
A guide on what safety checks to make when buying toys.
Toy safety
Here's our template letter that you can use when contacting businesses about goods you've bought.
Template letter for goods
What we need to consider before entering into an agreement with a business
Unfair Contract Terms
Buying second hand cars
A guide to your rights when buying a second hand car
Here's our template letter that you can use when contacting businesses about returning and refunding second hand cars.
Template letter for second hand cars
Goods and Services
When a buysiness supplies bith goods and services to you, the law treats them seperately, and you have legal rights covering both parts of the contract.
Template letter for refund and return of online goods
Here's our template letter that you can use when contacting businesses about returning and refunding online goods.
What should we be checking to make sure our cosmetics are safe.