The Consumer Friend podcast
Big consumer questions. Friendly, expert answers.
Join Louise and Adam for expert conversations, consumer stories and practical insights on everyday rights and challenges.
11 September 2022
Consumer vulnerability
Louise and Sophie talk about consumer vulnerability by looking at life events that can effect our ability to make decisions.
28 August 2022
Retrofit 1 - EPC and fabric first
Louise and Adam talk about the first steps to take when looking at making your home more energy efficient.
14 August 2022
Finding a good trader
Sophie and Louise are joined by special guest Ben from TrustMark.
31 July 2022
Services
Adam and Sophie talk about your rights when using services. Services are something that we use on a daily basis and we need to know what we are entitled to, and what we're not...
17 July 2022
Buying goods in shops
Louise and Adam discuss your rights when you're out and about buying goods from shops, what you can do, what you can't do and how long you've got to do it! More information at...
6 July 2022
Intro
Welcome to the brand new Consumer Friend podcast. In this episode we talk about why we started Consumer Friend.