The Consumer Friend podcast
Big consumer questions. Friendly, expert answers.
Join Louise and Adam for expert conversations, consumer stories and practical insights on everyday rights and challenges.
3 March 2025
BONUS - Watt Could Go Wrong
It’s the final episode of Season 4, and we’re wrapping up with a bonus episode that could literally save lives.
24 February 2025
Keanu Reeves is not in love with you - Becky Holmes
What happens when online romance isn’t what it seems? In this episode of the Consumer Friend Podcast, Adam Carter and LouBax sit down with Becky Holmes, author of Keanu Reeves Is...
10 February 2025
LoveSaid: Understanding romance fraud
In this powerful episode of the Consumer Friend Podcast, Adam and LouBax sit down with Anna Rowe, a leading voice in raising awareness about romance fraud.
27 January 2025
Understanding ombudsman services with The Ombudsman Association
In this insightful episode of the Consumer Friend Podcast, Adam and Louise are joined by Donal Galligan, Chief Executive of the Ombudsman Association, to discuss the essential...
13 January 2025
Understanding behaviour with Vic O’Farrell
In this episode of the Consumer Friend Podcast, Adam and Louise are joined by Vic O’Farrell, also known as the Queen of Behaviours, to delve into the transformative power of DISC...
23 December 2024
Top 5 Trading Standards consumer issues with Jemma Cox
In this festive episode of the Consumer Friend Podcast, Adam and Louise sit down with Jemma Cox to discuss the top five consumer issues facing shoppers this Christmas.
9 December 2024
GAMECHANGER – Empowering renters and landlords
In this episode of the Consumer Friend Podcast, Adam and Louise sit down with Jennifer Harris, Head of Policy Research and Strategy at the Tenancy Deposit Scheme (TDS), to discuss...
25 November 2024
The power of language - STOP BLAMING VICTIMS
In this episode of the Consumer Friend Podcast, Adam and Louise are joined by Dr. Elisabeth Carter, a leading expert in forensic linguistics and criminology. Dr.
11 November 2024
Battling rogue traders: Licence to Build
In this episode of the Consumer Friend Podcast, Adam and Louise are joined by Sara Griffiths and Sam Davison, two advocates who share their personal experiences with rogue...