The Consumer Friend podcast
Big consumer questions. Friendly, expert answers.
Join Louise and Adam for expert conversations, consumer stories and practical insights on everyday rights and challenges.
28 October 2024
Understanding human-centric communication
In this episode, Adam and Louise are joined by Nick Looby, an expert in human-centric communication.
14 October 2024
You don't own me – Understanding domestic abuse
In this powerful episode of the Consumer Friend Podcast, Adam and Louise are joined by Lucy Wade, the founder of You Don't Own Me (YDOM), a platform dedicated to raising awareness...
30 September 2024
Citizens Advice: Supporting communities and navigating consumer issues
In this episode, Adam and Louise are joined by Jon Walters and Judith Wood Archer from Citizens Advice.
16 September 2024
WTF! - What the Fraud!
In this episode, Adam and Louise sit down with Paul Maskall, a leading expert in fraud prevention, to discuss the emotional response to fraud.
14 September 2024
Season 4 - Teaser
A quick look at whats going to be coming up in season 4 of the all new Consumer friend Podcast.
7 May 2024
Ask the team - Season 3 highlights
Adam and Lou are back for the final episode in season 3. Lou answers a few questions that have come in from consumers over the last couple of months, a few around second hand cars...
22 April 2024
Your data! Where does it go?
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8 April 2024
Consumer vulnerability - NICE report
Following the publication of the latest report by Nice on Consumer Vulnerability, Adam and Lou discuss the report and why businesses should sit up and pay attention!
18 March 2024
Media literacy - critical thinking
Finally, the episode only Adam has been asking for! Media literacy is fast becoming one of the most important skills us humans can have.